We offer a list of email clients that you can use here -> E-Mail-Clients.
Please note that only the Outlook mail client, which is included with Microsoft Office, can be used without hesitation. All other apps and programmes with the name Outlook may not be used for the university account. This recommendation naturally also applies to private e-mail accounts.
If a connection via Exchange is possible, you should preferably use this protocol. Here, not only your e-mails, but also your contacts and calendar entries are synchronized with your end device.
Use your default email address (not your alias) and your personal password for the setup. If you do not know the difference between your default email address and your alias, please read the following information -> e-mail - overview.
Server and protocols:
If a connection via Exchange is not possible, it is best to use the IMAP protocol instead. Here, only the emails and no contacts or calendar entries are synchronized.
Use your default email address (not your alias) and your personal password to set it up. If you do not know the difference between your default email address and your alias, please read the following information -> e-mail - overview.
Server and protocols:
If your device does not support Exchange or IMAP as connection protocol, use the POP3 protocol instead. In this case, only the e-mails are retrieved and no contacts or calendar entries.
Use your default email address (not its alias) and your personal password to set it up. If you do not know the difference between your default email address and your alias, please read the following information -> e-mail - overview.
Server and protocols:
IT-ServicePoint (Building 9917 / Room 112):
Mon. - Th.: 08:30 - 11:30 a.m. and 12:30 - 16:00 p.m.
E-mail and Phone:
Mon. - Th.: 08:30 - 11:30 a.m. and 12:30 - 16:00 p.m.
Fr.: 08:30 - 11:30 a.m.
PC and printer rooms:
Mon. - Sat.: 07:00 - 22:00 p.m.
Please send an e-mail to
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